Job Vacancies

Customer Experience Manager

This new role within our Theatre and Cinema will oversee all of the aspects of our venue which customers directly engage with, including, our box office, catering and caretaking teams. You will work closely with colleagues based at the venue or elsewhere in the council to enhance and develop the experience customers have when they visit or interact with us.

About the Person -

- We are seeking someone with experience of leading and motivating a team and who has successfully led a customer-facing offer within the entertainment or hospitality sectors.

- Must be innovative, supportive, flexible and positive.

- Able to work under own initiative and be an effective problem solver.

For more information and to apply please head to: Customer Experience Manager


The Harlequin Theatre & Cinema is an all purpose entertainment venue, hosting a wide range of events including music, stand-up comedy, film, drama, exhibitions and conferences.

If you are interested in applying then please email 

Equal Opportunities

The Council is committed to equality and opportunity for all. We welcome applications from people of all racial origins but are only able to consider applications from persons already eligible to work in the UK.

Please supply two referees with your application in the relevant sections with up to date contact information as we are unable to process your application without these.